ðŽ Contact Support
Have questions, feedback, or need help with Plant Care? Our team is dedicated to providing swift assistance.
ðĄ Frequently Asked Questions
Q: Why am I not receiving plant watering reminders?
Please verify that notifications are enabled in your iPhone Settings under 'Plant Care' > 'Notifications'. Ensure 'Allow Notifications' and 'Time-Sensitive Notifications' are active so reminders can alert you on time.
Q: Are my plant photos and care journals stored privately?
Yes. All your plant photos, schedules, and notes are saved locally on your device. We respect your privacy and do not collect or upload your garden records.
Q: How do I restore my PRO purchase or subscription?
Open Plant Care, go to Settings, and tap 'Restore Purchases'. As long as you are signed into the same Apple ID used for the original purchase, your PRO access will reactivate instantly.
Q: Can I customize the watering schedule for different seasons?
Yes! Tap on any plant in your collection, select 'Edit', and adjust the watering interval in days or specific notification time to match seasonal changes.